FAQ Xolido®Sign Desktop - Xolido®Sign Desktop

FAQ Xolido^®Sign Desktop

01. What is the "real" electronic signature?

02. What is a recognized or qualified electronic certificate?

03. What's a digital certificate?

04. What's a Timestamp?

05. Why Acrobat reader says "unkown signer identity"?

06. For Windows 10, the application asks me for .NET Framework 2. How can I enable it to install and run Xolido®Sign?

07. Xolido®Sign doesn't run on my computer or I get a message telling I haven't got .NET framework. What should I do?

08. Xolido®Sign allows us to perform electronic signatures with any electronic certificate

09. How I can perform an unattended installation on multiple computers?

10. Xolido®Sign does not display the certificates of my ACA cryptographic card issued by RedAbogacía

11. When trying to sign with the DNIe a message appears indicating "Internal card error"

12. Acrobat Reader says "At least one invalid signature" in documents created with my HP scanner

13. Xolido®Sign Desktop doesn't work with my cryptographic card

14. Signature PDF electronic invoices with Xolido®Sign

15. I have my certificate installed on the Mozilla Firefox but I want to select it from Xolido®Sign, how I can fix it?

16. How to install a certificate in the Windows certificate store?

17. I want a PDF document can be signed by several people, is it possible? How can you get?

18. I want to display the visible mark of the signature on each page of PDF. Is that possible?

19. I get a notice saying you can not determine the revocation status, what happens? I can perform the electronic signature? Is this a valid electronic signature?

20. I'm spanish. Can I sign with my DNIe? How do I install the DNIe in my computer?

21. Is it possible to sign several documents at once with the DNIe and Xolido®Sign?

22. Can I sign using smartcards with Xolido®Sign?

23. I have a computer with MAC OS, is there any possibility to use Xolido®Sign?

24. Could I use my certificate with Clauer IdCat software and sign with Xolido®Sign?

25. Can I sign several documents at the same time?

26. What does it mean "My digital certificate is revoked"?

27. Who can use Xolido®Sign?

28. What kind of license does Xolido®Sign Desktop have?

29. Why it is not possible to modify a signed document?

30. In the configuration area of Xolido®Sign Desktop, tabs looks overlapped or they doesn't show clearly. How can I fix it?

31. Xolido®Sign Desktop: I get the message "Error. Problem while accesing file"

32. Xolido®Sign Desktop: I get the message "Error" in the status field inside the file list

33. When signing with Xolido®Sign Desktop appears "Algorithm specified is not valid"

34. Xolido®Sign Desktop allows electronic or digital signature and time stamp of PDF documents (sign PDF files, verify PDF files, time stamp PDF files)

35. Unattended installation with XML personalised pre-configuration

36. Personalised version with your logo and your organization RSS

37. Examples of use of electronic or digital signatures, timestamp and smart verification in my daily work

38. Videos and demos of signature, time stamping and intelligent file verification processes

39. Signing with Xolido®Sign displays the following error message: "The signature is too big to PDF / A". What should I do?