June 2026 Newsletter - Organic Law 1/2025 and MASC in Rentals: XolidoSign Professional, a key tool for real estate agencies in managing conflicts with tenants

With the full implementation of Organic Law 1/2025 on the Efficiency of Justice, real estate agencies and owners can no longer go directly to court in cases of non-payment of rent, claims for damages to the property, return of the deposit, breach of contractual obligations or disagreements about repairs and maintenance.

The law requires attempting an ADR (Appropriate Means of Dispute Resolution) as a mandatory prerequisite to any civil lawsuit.

How can this procedure be completed quickly, cheaply, and with full legal guarantees before a judge?

The answer lies in certified electronic communication and digital signatures, an area where XolidoSign Professionalis establishing itself as the indispensable strategic ally.

1. Certified Electronic Communication with Absolute Traceability

When a real estate agency sends a MASC agreement proposal or a Binding Offer through our platform, it's not just sending a regular email. XolidoSign automatically generates an Evidence Report with complete traceability of the communication.

• Identification and Logs: Records email addresses, source and destination IPs, and delivery logs on the tenant's server.
• Content Integrity: Ensures, through hashing algorithms, that the text of the request and attached documents have not been tampered with, serving as documentary evidence.

2. Closing the agreement using Biometric Signature or Certificate

If the ADR process is successful and the tenant accepts the proposal (a payment plan, a mutually agreed-upon return of keys, etc.), the conflict should be resolved with full guarantees.

XolidoSign Professionalallows you to formalize the agreement immediately using different types of digital signatures. For tenants without a digital certificate, biometric handwriting from any smartphone or tablet captures the signer's handwriting data (pressure, speed, stroke), giving the document legal validity as a signature with legal standing.

3. Efficiency and cost control for real estate

Unlike cumbersome postal processes, XolidoSign Professional stands out for its versatility:

• It's a cloud-based solution, requiring no complex installations.
• It allows for complete cost control, eliminating fees for registered mail or other individual delivery charges.
• It optimizes agency time: what used to take days to process by post can now be managed and certified in minutes.

A smart workflow in the face of conflict

Thanks to XolidoSign, a real estate agency's protocol for handling situations such as rent defaults is automated and simplified:

1. Issuance: The agency drafts the Confidential Binding Offer (BBA) and sends it electronically via XolidoSign.
2. Certification: XolidoSign acts as a neutral Trusted Third Party, issuing a certificate that proves the tenant has received the offer.
3. Resolution:
   1. If there is an agreement: The parties digitally sign the transactional document on the platform, making it legally binding.
   2. If there is no agreement: The XolidoSign Evidence Report is attached to the legal claim to demonstrate to the judge that the procedural requirements of Organic Law 1/2025 were met.

UsingXolidoSign Professional not only guarantees strict compliance with MASC regulations, but also provides a distinct added value to its owner clients.