FAQ XolidoSign Professional y Corporate

Require document

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1.  In the menu on the left click on “Require document”.

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2. In "Templates" select the form you wish to send to the user and require them to fill in the form data.

3. The fields “Associate document to folder” and “Associate to a circuit at completion” are optional.

  • Associate document to folder: if you wish, you can select a folder where the generated document will be associated.
  • Associate to a circuit at the end: if you want the document generated after the request operation to be part of a circuit, select a previously created circuit from the drop-down menu.

Click "Next".

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4. Select the recipient(s) to whom you want to send the form.

In the button "Add recipient" choose the type of recipient (external user, list, contact).

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5. Fill in the fields with the recipient's information.

  • Recipient's tax ID number.
  • In the “Operation” drop-down menu select the action you wish to request from the recipient.
  • In the “Position” option, set the position of the signature field where the recipient should sign.
  • Select the “Authentication Type” (how the recipient should access the document to perform the operation you have requested).
  • Form of communication:
    • Email: To make a communication by email, indicate the Email address of the recipient.
    • Cell phone: To communicate by SMS, indicate the recipient's phone number (requires an SMS gateway contract).

 

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6. Optional fields. If you wish, fill in the information that will be sent to the recipients who receive the communication by email.

  • Subject: Subject of the email message being sent.
  • Message 1: Text of the e-mail to be sent.
  • Message 2: It will be displayed to the recipient when accessing the document.

7. Click “Send”.

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8. Through the option “My applications” you will be able to follow step by step the status of each application submitted.

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9. As the documents are generated by the recipients after completion, they will appear in the “Documents” inbox.